Growth Acceleration

Reaction is a next-generation customer platform that helps businesses accelerate growth. 

Reaction Platform

Our intuitive platform helps companies accelerate their growth by strengthening customer relationships and driving higher quality sales opportunities.

Full Suite of Solutions

Our unified platform contains a full suite of solutions for sales, marketing, account management, and customer success teams.

Best Practices

Our AI-driven platform continually learns and adapts to provide users with best practices to ensure their campaigns, projects, and programs yield the highest outcomes possible.

Single Platform for Growth

The Reaction platform includes customer management, dynamic messaging, sales/marketing automation, survey tools, data visualization & dashboards, intelligent semantic analysis, and cutting-edge AI-powered best practices. Reaction customers can typically eliminate 3 other solutions post golive. Interested in learning more? 

Customer Management

A unified platform to manage customer data, interactions, and opportunities.

Sales & Marketing Automation

Launch highly effective sales and marketing campaigns to ensure no opportunities fall through the cracks.

Market Insights

Gather ongoing insights from your target markets to ensure you’re making the best decisions for your business.

Data Analytics

Quickly analyze data from any source, build custom reports, and create personalized dashboards.

Reaction Dashboards

Dashboards customized by user & function at the individual and enterprise levels. Dynamic alerts ensure quick action, real-time insights, performance improvement, and strategic execution. Teams can develop presentations within the Reaction platform to create executive summaries. 

Reaction Reporting

Real-time trending by timeline, location, and customer grouping. 
Benchmark Customer Success by product, contract value, service level, account manager, or location. 
Fully integrated data visualization and data analysis tools. 

Our Clients

Greg Miller
Greg MillerChief Growth Officer | Carta Healthcare
“The speed with which we get critical research on our target markets using Reaction is super valuable. The insights are amazing and it really helps with our overall positioning strategy as well as keeping our product development teams on track.”
Drew Ivan
Drew IvanChief Product and Strategy Officer, Rhapsody
“In addition to their Research Cloud, Reaction gives us the guidance, advice, and resources to quickly gather feedback from a large audience, saving us time and energy to focus on other areas of customer experience.”
Carl Hanson
Carl HansonDepartment Chair at Brigham Young University
“What is so powerful for us as researchers is the immediate access to thoughts, feelings, and behaviors of healthcare professionals nationwide. The speed, and scope of the Reaction Experience Management Platform helped drive our critical healthcare research"
Rebecca Whaley
Rebecca WhaleyVP of Marketing - Altera Digital Health
“Reaction is a very collaborative partner. They have immense knowledge of the healthcare industry which enables us to make better business decisions.”

Interested?

Contact one of our Reaction Experts.