Healthcare IT Trends in England | 2015

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We’ve all heard the cliche–the only constant in healthcare is change. This certainly holds true as the NHS continues to evolve its organizational structure and revises budgets in an effort to find that sweet spot where care and efficiencies are maximized. As the fifth largest employer in the world and accounting for over 6% of GDP, it’s a surprise that change within the NHS happens at all, and while most people find areas of criticism (some of which are valid) provider trusts continue to push along, finding new ways to innovate and make small improvements to care. It’s not perfect by any stretch but the healthcare structure across the UK remains one of the best in the world.

In our latest outreach, we asked leaders (chief executives, directors of finance, directors of operations and heads of IT) within provider trusts to rank their top challenges (segmented by title, organization size and region), gathered feedback regarding which suppliers of EPR and patient administration system solutions are customer facing and which have their backs turned to the hands that feed them, and finally, which suppliers make the most effective partners in helping provider organizations meet and even exceed NHS goals? All in all, we uncovered some interesting trends and insights that are sure to be valuable to both providers and suppliers as they work to find common ground.

EPR and PAS market share & mindshare

Which suppliers own the healthiest pieces of market in these two segments? More importantly, which suppliers are positioning themselves to take market share? Change is in the air.

Individual provider recommendation scores for EPR & PAS suppliers

Would executives of provider trusts recommend their IT suppliers to their colleagues?

Breakouts of data by executive titles, provider organisation size and NHS regions

One secret to winning new contracts is finding them (hello, segmentation). The other is satisfying unmet needs. Which suppliers do both?

Which suppliers are viewed as top partners in helping providers achieve NHS goals?

Who made the coveted shortlist of suppliers that are truly viewed as “partners” rather than means to an end?